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FAQ

  • What services do you offer?
    We offer the rental and delivery of portable saunas and ice baths. You can enjoy a relaxing sauna experience or a refreshing plunge into an ice bath, wherever you are.
  • How does the rental work?
    Renting is easy! Choose the portable sauna or ice bath package that suits you, select the date, and we'll take care of the delivery and installation.
  • How can I book?
    Several options are available to you. You can book online directly via our website or contact us by phone or email and we will assist you.
  • Where do you deliver?
    We provide our rental services for portable saunas and ice baths to all regions. Before heading out to the check out page you must select a delivery zone.
  • How long does the rental last?
    The rental duration depends on your needs. We offer various rental options, from two-day rentals to longer-term options.
  • Can I cancel my reservation?
    Yes, you can cancel your reservation in accordance with our cancellation policy. Please contact us for more information.
  • How does the delivery process work?
    After your reservation is confirmed, you will receive a confirmation with the date. Deliveries are made between 8:30 AM and 6:30 PM. We will be in touch with you to finalize the delivery details. We will deliver and set up the portable sauna and/or ice bath at the location of your choice. Be sure to provide us with the necessary details when making the reservation.
  • Can I customize my sauna or ice bath experience?
    Absolutely! We're here to cater to your needs. Contact us to discuss any customization you might desire.
  • What safety precautions should be taken?
    We provide detailed guidelines on how to use our equipment safely. Follow our instructions and general recommendations to ensure a peaceful and secure experience. You can download our user manual her:
  • How can I contact you in case of an issue?
    At the time of rental, you will receive the phone number of one of our technicians and our rental agent. We are here to assist you!
  • To which territory do you deliver?
    We deliver saunas and portable ice baths to all regions of Quebec! All you have to do is select your delivery area, just before making payment.
  • How long does the rental last?
    We will adapt to your needs. Different options are available for you, whether for a weekend or for a longer period. Discuss the possibilities with us.
  • What type of sauna do you rent?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How many people can fit in the sauna?
    Our saunas can accommodate up to eight people comfortably. Our rentals come with two chairs, but you are welcome to add more at your convenience. Many of our guests choose to sit directly on the ground.
  • Do you provide the firewood?
    Yes, we do! We supply three eco logs made of compressed wood for each 3-hour session per day. For example, if you book our three-day rental package, you will receive 9 eco logs.
  • How are the equipment maintained?
    Our equipment is regularly maintained to ensure proper functioning and cleanliness. They are disinfected before each rental to ensure a hygienic experience.
  • What is the maximum temperature the sauna can reach?
    Our wood stove saunas can reach temperatures of 95+ degrees Celsius.
  • Do you provide kindling?
    No, we do not supply kindling. You are responsible for providing both paper and kindling. To ensure an efficient and consistent fire, please follow our recommended best practices as demonstrated in our instructional video on how to properly arrange paper, kindling, and logs.
  • How do I control the temperature?
    There are two primary methods to regulate the temperature you're experiencing. If the sauna feels uncomfortably hot, you can opt to sit on the ground since it's cooler below the stove. Alternatively, you can open the door to allow fresh air inside. Please note that there's no precise method to control the heat emitted by a wood stove.
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